Terms of service

Terms of Service

Effective Date: [Insert Date]

Welcome to www.panaikudil.com ("Website"), operated by Capital One Trading & Co, a registered entity based in India. By accessing or using our website, placing an order, or engaging with any part of our services, you agree to be bound by the following Terms of Service. If you do not agree with these terms, please do not use the website.

1. Use of the Website

You agree to:

  • Use this site only for lawful purposes.

  • Provide accurate, up-to-date information when placing orders.

  • Not attempt to breach, modify, or hack the website or access unauthorized areas.

We reserve the right to restrict or terminate access for anyone who violates our terms or misuses the platform.

2. Product Information

All product descriptions, images, and prices displayed on the website are for informational purposes only and are subject to change without notice. While we aim for accuracy, minor variations may occur due to the handcrafted or natural nature of our products.

3. Order Acceptance

Your order is considered confirmed only after successful payment and receipt of an order confirmation email. We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product unavailability

  • Errors in product or pricing information

  • Suspected fraud or misuse of the platform

4. Pricing & Payment

All prices listed on the website are in INR and inclusive of applicable GST, unless stated otherwise.
We accept secure online payments via Razorpay/UPI/Credit-Debit Cards/Net Banking (or as applicable).
Prices and offers may vary between platforms (website vs. Amazon/Flipkart etc.).

5. Shipping & Delivery

We strive to dispatch orders promptly and deliver within the estimated timelines. However, we shall not be held responsible for:

  • Delays caused by courier partners or unforeseen circumstances

  • Incomplete or incorrect delivery information provided by the customer

Shipping charges, if any, will be clearly mentioned at checkout.

6. Cancellations, Returns & Refunds

  • No cancellations will be entertained once the order is placed.

  • No returns or exchanges are accepted due to the perishable nature of our food products.

  • Refunds will be issued only in cases of verified damage or incorrect delivery, as per our Return Policy.

Please review the full Return & Refund Policy for details.

7. Intellectual Property

All content on this website, including images, product labels, logos, text, and designs, are the intellectual property of Capital One Trading & Co / Panai Kudil and may not be copied, modified, or reused without written permission.

8. Limitation of Liability

We shall not be held liable for:

  • Any indirect, incidental, or consequential damages arising from use of this site or product

  • Allergic reactions or side effects due to individual sensitivities (customers are responsible for reading product ingredients and disclaimers)

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your data.

10. Governing Law

These Terms of Service are governed by and interpreted under the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in Kavalkinaru.

11. Amendments

We reserve the right to update these Terms at any time without prior notice. Continued use of the website implies acceptance of any modifications.

📩 For Support or Questions:

Email: support@panaikudil.com
Phone/WhatsApp: [+91-9987728231]